LIFT

This week I have been assisting with assessments for a program titled LIFT. LIFT is a program that is currently being used as a study. The study is going to assess whether or not an 8-week long fitness class, will improve the balance and motor skills of elderly adults. The goal of this program is to help older adults live in their homes as long as possible, by strengthening their muscles and joints. This is a program, that I hope to see growth in. I am so excited to see how the individuals in this program will progress. Everyone that is enrolled in this program seems to be eager to participate, and I think that the outcome will be great for all.

Customer Service

Every person who encounters people at restaurants, expects to receive quality customer service from the employees. Have you ever thought that there are several different kinds of customer service. An individual can receive customer service from a coworker or service worker within their business. This week I had the opportunity to assist with a class that was to teach people about quality customer service. There are several things that go into the quality of customer service the individual is producing. Their appearance, dress, tone of voice, and facial expressions all affect the quality of a person's customer service. This was a very informative class to be a part of!